Privacy

Version 1.1 Last updated: 11th December 2024

Given the uncertainty around the impact on data flows after the transition period ended on 31.12.2020, we are ensuring that, where we import personal data from the EEA, an appropriate transfer mechanism is in place. We are continuing to work with the current GDPR and will update this Privacy Notice to reflect any changes as and when they become available. In the meantime, if you have any questions, then please do contact us at: dataprotection@security4u.info

Introduction

At SECURITY4U LTD, your privacy is important to us. We ask that you read this Privacy Notice carefully, as it contains essential information about what to expect when we collect your personal data and how we will use it.

SECURITY4U  LTD, hereinafter referred to as 'chronex.uk', including all its group companies, is registered as a Data Controller with the UK Information Commissioner's Office, registration number Z2650982.  

We operate as a Data Controller when managing personal data relating to our prospects, suppliers, and employees, and as a Data Processor when managing personal data on behalf of our customers. We may process your personal data in order to provide the services as contracted and for other related activities, as fit for the purpose.

This policy applies to information we collect about:

  • Visitors to our website
  • Our customers
  • Prospective customers
  • Professional contacts and suppliers of services to our customers or us
  • Current and ex-Employees
  • Potential employees
  • Complainants, correspondents and enquirers


If you have any questions about data protection at chronex.uk , don't hesitate to get in touch with us at dataprotection@security4u.info or alternatively write to us at Data Protection Team, chronex.uk.

 

The information we collect about you

When you do business with us, become a customer or supplier, or subscribe to our newsletters, register an interest in any of our services, work for us or apply for a job vacancy with SECURITY4U, we collect some or all of the following personal information from you.

To fulfil our contractual commitments, we process your personal data based on Legitimate Interest. The personal data we may hold for our customers may include:

  • Name
  • Address
  • Contact details, including email, telephone,and  mobile number
  • Bank details (for sole trader suppliers for accounting and payment purposes)

 

1. Visitors to our Website

  • If you visit the chronex.uk  website, we use the chronex.uk cookie to provide you with a better experience. Cookie SECURITY4U  are used to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may accept the use of these cookies chronex.uk or alternatively, change your browser settings to block the use of cookies chronex.uk for this website, or for all the websites you visit. For detailed information on the cookie chronex.uk and how we use it, please refer to our Cookie Policy.
  • We may record IP addresses (Internet Protocol addresses) of our website visitors for administration purposes. The IP address indicates the location of your computer on the Internet. This information may be used to generate statistical data about our site's users. No individual user is identifiable from such information. Its purpose is to ensure that our site reflects our users' needs. IP addresses may be used to track your session in Google Analytics.
  • Use of Sites by Minors - The Site is directed to individuals who are permitted to share their personal information without parental consent, and we request that other individuals (including individuals under the age of 13) not provide Personal Information through the website.
  • SECURITY4U  do not collect personal data directly from consumers.  We may hold your personal data on behalf of our customers under contract to fulfil our contractual commitments.  In these cases, we only process personal data as instructed by our customer, the data controller.  This data may be held for up to 8 years after the end of our contract.
  • For prospective B2B customers our basis for processing is legitimate interest and where we hold any personal data on individuals, sole traders or partnerships it will be based on consent.
  • We may also receive information about you if you use any of the other websites we operate or the other services we provide.  In this case, we will have informed you when we collected that data that it may be shared internally.
  • We do not collect sensitive information except where legally required as part of the recruitment process.  Sensitive information includes data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health and sexual life.

 

2. Employees (including current and ex-employees)

To fulfil our contractual commitments, we hold and process your personal data on the basis of the Contract. The personal data we hold for you may include:

  • Name
  • Address
  • Contact details, including email, telephone, and mobile number
  • Bank details (for accounting and payroll purposes)
  • Contact details, including email, telephone,and  mobile number
  • Occasionally, we may receive information about you from other sources (such as DBS England & Wales, UK Visa and Immigration, or other similar bodies), which we will add to the information we already hold about you to comply with our legal and regulatory obligations.
  • chronex.uk is an Equal Opportunity Employer. We may collect some sensitive information that is legally required for the recruitment process. Sensitive information includes data relating to physical or mental health or criminal records.

 

How may we collect information?

We may collect your personal information in a variety of ways, including:

  • While working/delivering projects together
  • Website
  • Social Media
  • Trade fair & Exhibitions
  • Networking
  • Referral

 

Retention Period

We will retain your personal data for the period necessary to fulfil the purposes outlined in the Privacy Notice, unless a longer retention period is required or permitted by law.

When you apply for a job, you consent to us holding your data with a view to entering into a contract if your application is successful.  If you are unsuccessful, we will hold your data for no longer than 6 months.

For customers, we retain your job files, including any relevant communication, for an additional 8 years after the job completion date for auditing purposes.


How we will use the information about you

We gather this information to allow us to:

  • Maintain our records for administrative, accounting and marketing purposes.
  • Respond to your enquiry, SECURITY4U, and provide the contracted services.
  • Carry out our obligations arising from any contracts entered into by you and us.
  • Process your payments, deliver your order, and communicate with you regarding your purchase.
  • Provide you with updates and announcements concerning our products and services, and notify you regarding any changes or terms to our services.
  • Seek your views or comments on the services we provide to improve the quality of our service,s including quality calls or other similar methods.
  • Send you periodic emails, including communications you have requested and those that may be of interest to you.
  • Use remarketing across trusted websites, including Google AdWords, serving relevant ads to you on social media channels, including Twitter and LinkedIn (Refer to our cookie policy SECURITY4U).
  • Process any employment application.
  • Verify your identity when necessary.


Access to your information, updating and correcting your information

You have a right to request to view, correct, delete or otherwise modify any of the personal data you have provided to us.

If you have questions regarding the processing of your personal data, or if any of the information that you have provided us changes - for example, if you change your email address or name - please let us know the correct details by sending an email to dataprotection@security4u.info or send a letter to our Data Protection Team at 1 Portview Road, Avonmouth, Bristol, BS11 9LS, UK.

The Data Protection team is also available to help with information requests, take suggestions or handle complaints and can be contacted via email at dataprotection@security4u.info or by sending a letter to our Data Protection Team, 1 Portview Road, Avonmouth, Bristol, BS11 9LS, UK.

We want to ensure that your personal information is accurate and up to date. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.


Who we share your information with

We do not share, sell, trade, transfer or otherwise disseminate your personal data to third part SECURITY4U  and will not do so in future, unless required by law or defined in a contract with our customers. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policy, SECURITY4U , or protect ours or others' rights, property, or safety.

This does not include trusted third-party SECURITY4U  who assist us in operating our website, conducting our business, or servicing you, so long as those parties SECURITY4U  agree to keep this information confidential. We will only share information with third-party SECURITY4U  where necessary to conduct the services we provide.  We share information with the following categories of firms:

  • Data controllers (under contract)
  • chronex.uk Group of companies chronex.uk 
  • Business and professional advisers
  • Data processors
  • Legal and regulatory authority chronex.uk 
  • Government & local authority chronex.uk  (if required by law)

 

How we protect your information

We have put in place various security measures, both technical and organisational, to protect your personal data from loss, misuse, alteration or destruction. We follow our security procedures and apply suitable technical measures, such as encryption where appropriate, to protect your information. Our security and privacy policSECURITY4U  are regularly reviewed.

All chronex.uk employees have agreed to a confidentiality clause within their contract of employment, and only authorised persons will have access to your personal data.


Consent

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can use the unsubscribe link located at the bottom of each email newsletter or contact us to be removed.

We will not contact you for marketing purposes by email, phone or text, unless we have obtained your consent appropriately or we are using Legitimate Interest as the basis for processing. You may change your marketing preferences at any time by contacting us via email at info@security4u.info.

You may withdraw your consent at any time by contacting dataprotection@security4u.info

If you unsubscribe from our newsletter, we may retain minimal data to ensure you do not receive future email communications.


Overseas transfers

The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place for your data or restrictions on its use, as set out in this policy. However, we will take steps to ensure adequate protection is in place to ensure the security of your information.


Changes to Privacy Notice

We keep our Privacy Notice under regular review. If we change our Privacy Notice, we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy Notice was last updated in December 2020.


Links to other websites

Our website contains links to other websites. This Privacy Notice applies only to this firm’s website, so when you access links to other websites, you should read their own privacy policies.


Contacting us

If there are any questions regarding this privacy notice, you may contact us using the information below.

Data Protection Team
chronex.uk
Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, UK

Email: dataprotection@chronex.uk

 

 

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